Across a recent deal, Cogent found something that should make any MSP owner uncomfortable: one technician was the primary contact for the company's top ten customers — spanning multiple divisions…
As we celebrate Thanksgiving, we’re reflecting on the role of gratitude in M&A success. From team loyalty to client relationships, gratitude strengthens the bonds that make business transitions smoother and more resilient.
Client loyalty is the real currency of M&A. During a transition, protecting and strengthening these relationships is essential to retaining value. Learn advanced strategies to reassure and engage your clients through every stage of M&A.
You’ve hooked a potential buyer—congratulations! But now comes the fun part: actually reeling them in. This is where the rubber meets the road, where the deal can either make you…
Not all buyers are created equal—choosing the wrong one can be a costly mistake.When it comes to selling your Managed Service Provider (MSP), the stakes couldn’t be higher. The ideal…
In today’s competitive mergers and acquisitions (M&A) landscape, Managed Service Providers (MSPs) must find ways to stand out to potential buyers. While strong financials and operational efficiency are crucial, there’s…
