What Hollywood Gets Wrong About Selling Your Business
In a world where one wrong signature could end everything... one MSP owner must sell his company... before it's too late.Cue the drums. Cut to a rain-streaked window. Somewhere, a…
Cogent Conversations: Why MSP Owners Really Sell (EP14)
Ask an MSP owner if they'd consider selling, and the first answer — even from owners who've already hired a broker — is almost always the same: "I'm not really…
Cogent Conversations: Why Most MSPs Leave Money on the Table (EP13)
An MSP owner had the deal essentially done — a strong multiplier, terms in hand — built on the pitch a lot of owners are proud of: no client contracts,…
Cogent Conversations: What Actually Makes Clients Stay (EP12)
himpanzees use sticks to fish termites out of a mound. It's a tool, and it works — but nobody credits the stick. The primate figured out what to do with…
Cogent Conversations: The Silent Churn Killing MSPs (EP10)
Ask a room of 300 IT company owners who gives the best customer service, and every hand in the room goes up. It's a bit one speaker likes to run…
A CEO’s Guide to Navigating IT M&A Concerns
CEOs in the IT sector face unique challenges when considering mergers and acquisitions (M&A). From protecting sensitive information to aligning with shareholder expectations, the path is filled with critical decisions.…
Follow Accounting Best Practices to Demonstrate MSP’s Value
If you own an MSP and are thinking about selling, the first thing you should do is review your books. Adhering to best practices will help your buyer see the value of your company, and the more straightforward your financials are, the faster your transaction can close.
Through a Buyer’s Eyes: What They See When They Look at Your MSP
Buyers evaluate your MSP beyond the numbers. Learn how to position your business with operational readiness, client loyalty, and a compelling growth story.
Cogent Conversations: Is it the Market…or Is it You? (EP6)
A lot of MSP owners spend years waiting for the “right” time to sell. Sometimes that timing gets tied to the market, sometimes it gets tied to a future valuation…
Cogent Conversations: The Truth About MSP M&A (EP5)
The MSPs that create long-term value rarely grow by accident. There’s usually a rhythm behind them—clear leadership, disciplined decision-making, operational consistency, and a strong understanding of where the business is…
Keeping Customers Close When Change Is on the Horizon
Mergers require more than reassurance to retain customers—they need proactive trust-building. Involving clients in the process, enhancing service commitments, and offering exclusive post-merger perks can turn transitions into opportunities for stronger loyalty.
Cogent Conversations: MSP Customer Concentration: Hidden Deal Killers (EP4)
A large client can absolutely increase the attractiveness of an MSP. In many cases, it reflects years of trust, operational consistency, and the kind of service delivery buyers hope to…
Cogent Conversations: Build a Business Buyers Actually Want (EP3)
There’s a moment in nearly every deal where things get… "interesting." The numbers look right, the conversations feel productive, and both sides are leaning in—until suddenly, the process slows, questions…
Cogent Conversations: The Truth About MSP Valuations & Exit Strategy (EP2)
Valuation talk in the MSP world can feel like a fog machine. Numbers get repeated, benchmarks get thrown around, and someone always has a friend who “got a crazy multiple”…
Operational Maturity Starts with Security
SELF-ASSESSMENT QUIZ INCLUDED BELOW Cybersecurity has become the ultimate “show me” category in IT services M&A.Not because buyers are trying to be dramatic, but because security has an inconvenient habit of…
2026 Look Ahead: The Market Is Moving Again — and the Bar Keeps Rising
Q1 of 2025 felt more sluggish than anyone expected, like the market was still doom-scrolling and people were just starting to return phone calls, unsure what to do next. Q2…
Emotional Readiness Impacts Decision to Sell MSP
Recession-resistant IT Services M&A Rolls On Thanks to the IT Services market’s “essential” status, inflation, the war in Ukraine and the current labor shortage are not adversely affecting the sector’s M&A activity too badly so far.
Platform or Add-On? A Clear Guide to Tuck-Ins, Bolt-Ons, and Tweeners
You see these words in nearly every tech M&A conversation: platform, add-on, tuck-in, bolt-on — and tweener. They sound similar; they signal very different plays. This mini-guide delivers clear definitions,…
The Fourth Quarter Shift: How to Finish the Year Like a Pro
There’s a different kind of pulse that sneaks in around this time each year, and you can always tell who’s running on it. The air gets a little colder, the…
From Dugouts to Deal Tables: Why the Best Moves Begin with a What If
I spend a lot of time around little league fields in New Jersey, and after a while you start to notice something. The kids who turn into players aren’t always…